Privacy Policy
Samba & Sea – Privacy Policy
1. Introduction
Samba & Sea values your privacy and is committed to protecting personal information. This Privacy Policy outlines how personal information is collected, used, and safeguarded when using the website or purchasing products.
By using the website or placing an order, you agree to the practices described in this Privacy Policy.
2. Information Collected
Personal information may be collected in the following ways:
a) Information Provided by You
- Name, email address, phone number, and shipping/billing address
- Payment details (processed securely via Shopify; payment information is not stored on Samba & Sea servers)
- Account registration information, if creating an account
b) Information Collected Automatically
- IP address, browser type, and device information
- Website usage data, including pages visited, time spent, and clicks
- Cookies and similar technologies to enhance user experience
3. Use of Personal Information
Personal information is used to:
- Process and fulfill orders, including shipping and payment
- Communicate order updates, promotions, or newsletters (with consent)
- Improve website functionality, products, and services
- Prevent fraud and ensure security
Personal information is never sold or shared with third parties for marketing purposes without consent.
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
4. Cookies and Tracking
Samba & Sea uses cookies and tracking technologies to improve user experience, analyse website traffic, and provide targeted content.
You can manage cookie preferences in your browser settings, but some website features may not function correctly if cookies are disabled.
5. Sharing and Disclosure
Personal information may be shared only in the following circumstances:
- With service providers necessary to fulfill orders (e.g., shipping companies, payment processors)
- As required by law, government authorities, or legal processes
- To protect rights, property, or safety of Samba & Sea or others
Third-party service providers are bound to maintain confidentiality and use information only for the specified purposes.
6. Security
Samba & Sea implements reasonable technical, administrative, and physical measures to protect personal information from unauthorised access, loss, or misuse.
While every effort is made to protect data, no system is completely secure, and Samba & Sea cannot guarantee absolute security of information transmitted online.
7. Access and Correction
Customers can access, update, or correct personal information by contacting Samba & Sea via email: support@sambasea.com.
Requests for access or correction will be addressed promptly and in accordance with applicable law.
8. Retention of Information
Personal information is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce agreements.
9. Children's Privacy
The website is not intended for children under 13 years old. Personal information from children under this age should not be submitted. If discovered, it will be deleted immediately.
10. International Users
For international customers, personal information may be transferred and processed in Australia. By using the website, users consent to such transfer and processing in accordance with applicable laws.
11. Changes to this Privacy Policy
Samba & Sea reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on the website with the effective date. Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.
12. Contact Information
For questions, concerns, or requests regarding personal information, contact:
Email: support@sambasea.com