Estimated Delivery Timeframes (Australia Post)

 

Order Processing Time

All orders are processed and dispatched from Brisbane, Australia.

• Processing Time: Please allow 1–2 business days for your order to be packed and shipped.

• During peak promotional periods or collection launches, processing may take up to 48 hours. You will receive a tracking notification as soon as your order is on its way.

Delivery times are estimates provided by Australia Post and may vary due to destination, customs, or peak periods.

Australia

• Standard Post: 3–7 business days
• Express Post: 1–3 business days

International

• Standard International Post: 7–21 business days
• Express International Post: 3–10 business days

Shipping Costs

• Shipping costs are calculated at checkout based on destination and selected Australia Post service.
• Any free shipping promotions will be clearly communicated on our website.

Order Tracking

• Once your order has been dispatched, you will receive a tracking number via email.
• Tracking is available through the Australia Post tracking system.

Customs, Duties & Taxes

• International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
• These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Delays, Lost or Damaged Parcels

• Samba & Sea is not responsible for delays caused by Australia Post, customs authorities, or local postal services.
• If your parcel is delayed, lost, or arrives damaged, please contact us at support@sambasea.comso we can assist with an investigation through Australia Post.

Incorrect Address

• Please ensure all shipping details are entered correctly at checkout.
• Samba & Sea cannot be held responsible for parcels delayed, returned, or lost due to incorrect or incomplete address details.